Before Students Use Google Login
Students should use Google login if you have a Google Synced class or their Knowledgehook password says Google SSO.
Students using Google SSO will not log in with a regular class code or a username and password combination.
Students need access to the email address associated with their student Google account.
How Students Log In With Google
Step 1: Open Knowledgehook
Students go to joinkh.com to access the student login page.
Step 2: Select the Google login option
On the joinkh.com page, students click the Google button located under the Class Code field. They do not need to enter a Class Code before clicking the Google button.
If the student is logging in on the regular Knowledgehook login page, the Sign in with Google button is located at the top of the page.
Step 3: Choose the student Google account
After selecting the Google button, students choose the email address associated with their student Google account.
Step 4: Enter the active classroom
After choosing the correct email address, students will be brought into your active classroom.
Tips and Warnings
💡 Pro Tip: Remind students to select the Google account associated with their Knowledgehook student account when more than one Google account is available.⚠️ Warning: Students using Google SSO cannot add passwords to their accounts, and teachers cannot reset their account passwords.⚠️ Warning: Students using Google SSO must use the Google login function instead of a regular class code or username-and-password login.
FAQs / Troubleshooting
Q: When should students use Google login?
A: Students should use Google login if the class is Google Synced or if their password says Google SSO.
Q: Do students need to enter a Class Code before selecting Google login?
A: No. At joinkh.com, students can click the Google button under the Class Code field without entering a Class Code.
Q: Where is the Google login option on the regular login page?
A: The Sign in with Google button is located at the top of the regular Knowledgehook login page.
Q: Which email address should students choose?
A: Students should choose the email address associated with their student Google account.
Q: Can a teacher reset a Google SSO student account password?
A: No. With Google SSO, teachers cannot reset account passwords, and students cannot add passwords to their accounts.
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