Before You Reset Your Username or Password
If you have forgotten your password, you can ask your teacher to approve a live password reset.
You do not need to remember your username to start a live password reset.
If an email address has been added to your account, or you use Google to sign in, you can reset your password by email.
What You Need
Your class code from the student login page at khmath.com/play.
Your student name as it appears in your class.
Access to your teacher for a live password reset, or access to the email address connected to your account for an email reset.
How to Reset Your Password
Live Password Reset
Go to the student login page at khmath.com/play.
Enter your class code.
Select your name from the list. You do not need to remember your username.
Select Forgot Password.
Ask your teacher to approve the password reset request. If your teacher is logged on, they will see a green bar across the top of their screen with your request.
After your teacher approves the request, enter a new password.
How to Reset by Email
Go to the normal login page for non-students at khmath.com.
Select Forgot Password.
Enter the email address connected to your account.
Open the email you receive and follow the link to reset your password.
Tips and Warnings
Pro Tip: Write down your class code so you can easily enter your class later.Warning: A live password reset requires your teacher to be logged on and approve the request.Warning: Email password resets are available only if you have added an email address to your account or used Google to sign in.
FAQs / Troubleshooting
Do I need to remember my username?
No. On the student login page, enter your class code and select your name from the list.
What if I do not know my class code?
Ask your teacher for the class code. Keeping a written record of it will make it easier to enter your class later.
How can my teacher approve my password reset?
Ask your teacher to check for the green bar across the top of their screen while they are logged on. They can approve your request there.
Can I reset my password without my teacher?
Yes, if an email address is connected to your account or you use Google to sign in. Go to khmath.com, select Forgot Password, and follow the emailed reset link.
What should I do if I do not receive the reset email?
Confirm that you entered the email address associated with your account. If you still need help, ask your teacher or contact Knowledgehook Support.
Where can I get more help?
Contact Knowledgehook Support if you need help resetting your username or password.
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