A student of yours is trying to log in to their Knowledgehook account, either for using Gameshow or Missions, and they've forgotten their password.
From your teacher dashboard, click on the student whose password needs to be reset.
Once you've clicked on that student, simply click on "reset password", enter a new password for them and click the checkmark box.
The student's password is reset! They will now be able to access their account again and change there password again if they wish.
Once you've opened the Waiting Room for a Gameshow (only in a Free class), students can request teachers allow them to reset their password on the spot. When students request this, you will see a notification appear on the screen:
After you click "Approve", the student will be able to reset their password immediately.